Disgusting service from selfielight

I made the payment for my ring light kit on 30 April, there was a short turn around time which I was happy to wait. On the day my parcel was supose to be ready for collection I got an email stating that my order is at customs there for will be delayed and its out of their control, I completely understood at that point as everything is a bit slower these days. But after receiving approximately 4 or 5 emails, each a week apart stating the same thing(like an automated response) I am a bit fed up. I paid in full for the kit, the least the company could do is answer my phone calls, respond to my whats app messages or respond to my PM messages on social media when all I want to do is just speak to the person who is suppose to be helping me at selfie light just to get clarification of whats going on.

I would not recommend using them as they offer no customer service and the waiting period is obsurd.

It honestly feels like they stole my money!

Very disheartening to see their customer service being this bad.