EH
Eunice H

1 reviews | Active since Feb 2016

03 Aug 2022, 18:51

Seeff Claremont

Seeff Claremont has found it acceptable to charge us the tenant lease cancellation fees for cancelling our lease half way through the period, because the Landlord is in breach. We were promised a garage on paper and 6 months in, nothing has been built. They say we breached the lease by cancelling as the document says "garage to be built" with no time period mentioned, when in fact it says "garage to be built soon" and verbally the time period of 6 weeks was given. We would never have rented this place if they had not mislead us about the garage as we definitely need one. A lot of our possessions have been sitting out in the rain since March 2022. Now we are forced to move, paying removal fees once again, as well as now added by Seeff, cancellation fees and adding to that an extra months rent if they do not find another tenant, even though we have given them more than 1 months notice. Their email footer says "Seeff has won the estate agent industry award for best customer experience. They must have awarded it to themselves.

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