Seeff Centurion

I am renting a property through Seeff Centurion. My rental agent does not assist in getting my property-related issues resolved. I do not receive my water and lights bills on a monthly basis and have to stand in a queue every month to obtain a copy, if I pay late, my services get suspended and I am without electricity - this has happened on numerous occasions. I reported a leaking roof and a fault on my scullery light more than three weeks ago, yet no one has bother to make contact with me to resolve the matter or to visit my premises to attend to the matter (there is someone at home all the time). In the interim, due to the leak the ceiling cornices, wall and floor are being damaged, which I suppose, I will be held liable for as "tenant damages" when I leave. I cant complain about service that is non-existent!!!!