PATHETIC SERVICE FROM SEEF AND THE LANDLORD

I have been with seeff for over 5 years and had no issues up to now. Rent always paid on time never once they had to phone and ask me for they rent but now to recieve such PATHETIC service from them regarding the bathroom tiling left for days without being able to use the toilet and bathroom and I have kids and a wife this is ridiculous they have a don't care attitude the agent herself is another story dont reply to texts etc most PATHETIC service I have ever received 😡both landlord and seeff domt give a dam about a paying tenant we are not staying for free!it's the long weekend we must be left without a toilet to use and a shower!