LB
Lucy B

1 reviews | Active since Jun 2017

05 Jun 2017, 18:24

Absolutely shocking customer service!

<p>In point form in order to prevent an essay! </p> <p>Saw property made an offer </p> <p>Offer accepted</p> <p>More or less a week passes and we get told we have 3 days to make our sale unconditional or offer to purchase falls away as owner has received a higher offer.</p> <p>The agent kept phoning, very arrogant saying that's what we signed and he has the right to do that. </p> <p>Managed to make our sale conditional in time </p> <p>Agent phones me to tell me owner been on the phone crying to him and can we please help by cancelling additional clause in contract. We declined based on the above that happened.</p> <p>we then wanted to see if we could get occupational rent we offered R4000 as we were not going to stay there we just wanted to go paint out the place for new tenants </p> <p>agent reject and says owner wants R8000 </p> <p>we speak to owner and said Brian May the agent never contacted her </p> <p>we leave all as is then </p> <p>we ask if we could possibly get 2 days this month just an hour or so to show place to potential new tenants </p> <p>Brian advises his going on holiday till 28th and his taking the keys with him, we can wait for transfer. </p> <p>This agent has just been purely spiteful and wants everything his way! No consideration for owner or seller. </p> <p>Have tried to make contact with branch manager Dannie Blouberg seeff manager but he has not stepped in to try improve customer service. </p> <p>Hope I never have to deal with them again! </p>

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