

Securistore-Parklands
NPS Score
-100
Recommended: Unlikely
Oct '25 - Sep '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Aug 2026
Securistore Parklands has not been truthful or transparent in the way they conduct their business. I was given the impression that I could contact them at any time when I wanted to collect my belongings from storage. However, when I contacted them to collect my items, I discovered that some of my belongings were missing. When I raised the issue with them, they claimed that the items were already missing or in that condition when I originally brought them to the storage facility. Furthermore, they have refused to refund my deposit, despite my request for the return of the funds. I am extremely disappointed with the way this matter has been handled and believe that customers should be provided with clear and honest information regarding the storage of their belongings, as well as proper accountability for the items entrusted to the company.
1 reviews | Active since Aug 2026
Securistore Parklands has not been truthful or transparent in the way they conduct their business. I was given the impression that I could contact them at any time when I wanted to collect my belongings from storage. However, when I contacted them to collect my items, I discovered that some of my belongings were missing. When I raised the issue with them, they claimed that the items were already missing or in that condition when I originally brought them to the storage facility. Furthermore, they have refused to refund my deposit, despite my request for the return of the funds. I am extremely disappointed with the way this matter has been handled and believe that customers should be provided with clear and honest information regarding the storage of their belongings, as well as proper accountability for the items entrusted to the company.
1 reviews | Active since May 2025
I am writing to formally complain about the ******** sale of my personal belongings by your storage facility and the ongoing pattern of dishonesty surrounding this matter. At no point was I properly notified, nor did I give consent for my property to be sold. Despite this, my belongings were disposed of as if your company had a legal right to do so, which it did not. What has made this situation worse is the constant misinformation and contradictory explanations I have received from your staff. I have been given shifting stories, inaccurate timelines, and statements that directly conflict with both written records and basic storage regulations. Instead of taking responsibility, your facility has repeatedly attempted to deflect blame and obscure the truth. The items that were sold had both financial and personal value, and their loss has caused significant distress and inconvenience. This situation could have been avoided with proper communication and adherence to the law. Your failure to follow lawful procedures and your continued misrepresentation of events demonstrate a serious lack of professionalism and accountability. I expect a full explanation, documentation supporting your actions, and appropriate compensation for my losses. If this matter is not resolved promptly, I am prepared to pursue further action.
1 reviews | Active since May 2025
I am writing to formally complain about the ******** sale of my personal belongings by your storage facility and the ongoing pattern of dishonesty surrounding this matter. At no point was I properly notified, nor did I give consent for my property to be sold. Despite this, my belongings were disposed of as if your company had a legal right to do so, which it did not. What has made this situation worse is the constant misinformation and contradictory explanations I have received from your staff. I have been given shifting stories, inaccurate timelines, and statements that directly conflict with both written records and basic storage regulations. Instead of taking responsibility, your facility has repeatedly attempted to deflect blame and obscure the truth. The items that were sold had both financial and personal value, and their loss has caused significant distress and inconvenience. This situation could have been avoided with proper communication and adherence to the law. Your failure to follow lawful procedures and your continued misrepresentation of events demonstrate a serious lack of professionalism and accountability. I expect a full explanation, documentation supporting your actions, and appropriate compensation for my losses. If this matter is not resolved promptly, I am prepared to pursue further action.
Hellopeter has tracked Securistore-Parklands across 2 reviews. Securistore-Parklands hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Securistore-Parklands? Write a review to help others decide.