poor client service

<p>We took our Toyota there for it's 30 000km service when we received it back the engen cover was missing,my husband has been dealing with them for 5 weeks now they say its not there problem,they never removed that part of the vehicle for that service but the part was there before the service. We are very unhappy with them as this is going to cost a lot of money for us to replace something that is not our fault to start with.</p>