Secunda Toyota
Claimed Business
|1|3 Reviews (last 12 months)|This business does not respond to reviews
Secunda Toyota
Claimed Business
|1
3 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|3 Reviews
Oct '25 - Sep '26
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceLM
Lusanda M
1 reviews | Active since May 2026
13 May 2026, 14:52
They stole my spare wheel
I took my car for service in secunda they stole my spare wheel, I'm saying is them because they key i left it with them and the locker is it's still there and is not broken and I went to them they said i must report them where ever .my car went for service 11feb 2026 help by koketso sepota
Helpful (0)
|Replies (1)LM
Lusanda M
1 reviews | Active since May 2026
13 May 2026, 14:52
They stole my spare wheel
I took my car for service in secunda they stole my spare wheel, I'm saying is them because they key i left it with them and the locker is it's still there and is not broken and I went to them they said i must report them where ever .my car went for service 11feb 2026 help by koketso sepota
0
Replies (1)EH
Edmund H
1 reviews | Active since Aug 2025
11 Mar 2026, 13:49
Bad service from Secunda Toyota
My Prado went for a service on 25 February 2025. Got it back with the license disk removed from its holder the disk nearly got lost. The next morning, I noticed an oil leak on my pavement where I parked the car. After taking it back on the Friday leaving it there for the whole day it still leaked oil. Eventually I went there and accompanied the workshop foreman to the workshop. The technician was very aggressive and unfriendly. The technician got in my car with his hands full of oil and wanted to move my car. Eventually the foreman moved the car to be able to lift the car. The cover under the engine was found full of oil causing the "oil leak". The filter was removed spilling oil on the cover. I had to send the technician back twice to clean the plate properly. No apology from Secunda Toyota no phone call to rate their service. Just bad service..... I also never received a call to inform me that the car was ready for collection. Just bad service....
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Edmund H
1 reviews | Active since Aug 2025
11 Mar 2026, 13:49
Bad service from Secunda Toyota
My Prado went for a service on 25 February 2025. Got it back with the license disk removed from its holder the disk nearly got lost. The next morning, I noticed an oil leak on my pavement where I parked the car. After taking it back on the Friday leaving it there for the whole day it still leaked oil. Eventually I went there and accompanied the workshop foreman to the workshop. The technician was very aggressive and unfriendly. The technician got in my car with his hands full of oil and wanted to move my car. Eventually the foreman moved the car to be able to lift the car. The cover under the engine was found full of oil causing the "oil leak". The filter was removed spilling oil on the cover. I had to send the technician back twice to clean the plate properly. No apology from Secunda Toyota no phone call to rate their service. Just bad service..... I also never received a call to inform me that the car was ready for collection. Just bad service....
0
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Bossie B
1 reviews | Active since Dec 2013
11 Oct 2025, 11:04
New Toyota Prado Def
I purchased a Toyota Land Cruiser Prado TX from Toyota Secunda in August 2024. Since then, I’ve experienced persistent wind noise issues from the side mirrors and windscreen. Despite multiple engagements with Toyota Secunda, including with Chris Moorhead and previous dealership owners, the issue remains unresolved. Toyota South Africa concluded the noise is due to aerodynamic turbulence and not a defect, yet the problem worsened after replacing the windscreen through my insurance. Toyota’s suggestion to trade in the vehicle for another model is not financially viable and shifts responsibility away from them. I believe this is a warranty-related defect and expect Toyota South Africa to take accountability and resolve the matter. I’ve escalated the issue to the Motor Industry Ombudsman of South Africa for formal dispute resolution.
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Bossie B
1 reviews | Active since Dec 2013
11 Oct 2025, 11:04
New Toyota Prado Def
I purchased a Toyota Land Cruiser Prado TX from Toyota Secunda in August 2024. Since then, I’ve experienced persistent wind noise issues from the side mirrors and windscreen. Despite multiple engagements with Toyota Secunda, including with Chris Moorhead and previous dealership owners, the issue remains unresolved. Toyota South Africa concluded the noise is due to aerodynamic turbulence and not a defect, yet the problem worsened after replacing the windscreen through my insurance. Toyota’s suggestion to trade in the vehicle for another model is not financially viable and shifts responsibility away from them. I believe this is a warranty-related defect and expect Toyota South Africa to take accountability and resolve the matter. I’ve escalated the issue to the Motor Industry Ombudsman of South Africa for formal dispute resolution.
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