Bad customer service

<p>Good day on the 10 may I book my car in for service for a Toyota dmb 233mp and I was told they have a open on Tuesday the 16 may and I must bring it in at 7 o'clock.</p> <p>During the day they had advised that there is a part that they have to order for my car and I agree that they order the part nd I was told that by Tuesday the 23 may it would be in delivered. On Tuesday no one called me during the day to tell me if how far my car is I had to go nd check if it's finished or wat is gng on with it... the following day they tell me they have ordered a wrong part they hvnt called me I am the one who is enquiring abt when it will be fixed bcz there is nothing bring communicated to me at all this is worse service that I have received ever from secunda Toyota</p>