Item: Sealy
Rating: 1
Author: Larissa G

Sealy's replyOfficial

24 May 2022, 12:11

good day L Govender

thanks for contacting us,

your query is escalated to one of our consultant, they will be in contact asap

kind regards

Sealy's reply24 May 2022, 12:11

Official

good day L Govender

thanks for contacting us,

your query is escalated to one of our consultant, they will be in contact asap

kind regards

LG

Larissa G's updateReviewer Update

25 May 2022, 21:49

Still waiting for your call and sleeping on a bed that's so uncomfortable and makes noises that actually makes me want to leave it outside

LG

Larissa G's update25 May 2022, 21:49

Reviewer Update

Still waiting for your call and sleeping on a bed that's so uncomfortable and makes noises that actually makes me want to leave it outside

Sealy's replyOfficial

27 May 2022, 09:59

good day L Govender

we will contact you again asap

kind regards

Sealy's reply27 May 2022, 09:59

Official

good day L Govender

we will contact you again asap

kind regards

LG

Larissa G's updateReviewer Update

30 May 2022, 14:07

Gone more than a week since I reported the issue on hello Peter and still received nothing from sealy it shows how they value their customers

LG

Larissa G's update30 May 2022, 14:07

Reviewer Update

Gone more than a week since I reported the issue on hello Peter and still received nothing from sealy it shows how they value their customers

Sealy's replyOfficial

30 May 2022, 14:43

Good day

As discussed we tried to get hold of you on both numbers but to no avail. The warranty letters will be sent to you shortly.
Our supervisor will be in contact with you for further assistance, alternatively contact us on ***

Thank you

kind regards
Bravo Brands
Customer care team.

Sealy's reply30 May 2022, 14:43

Official

Good day

As discussed we tried to get hold of you on both numbers but to no avail. The warranty letters will be sent to you shortly.
Our supervisor will be in contact with you for further assistance, alternatively contact us on ***

Thank you

kind regards
Bravo Brands
Customer care team.

LG

Larissa G's updateReviewer Update

22 Jul 2023, 22:37

It's now the22nd of July 2023 I'm still waiting for my warranty documents I've spoken to a supervisor who suppose to sort something out for me due to family loss etc I totally forgot to call and suffered it out sleeping on a uncomfortable bed for the past year or so please email me or get back to me asap

LG

Larissa G's update22 Jul 2023, 22:37

Reviewer Update

It's now the22nd of July 2023 I'm still waiting for my warranty documents I've spoken to a supervisor who suppose to sort something out for me due to family loss etc I totally forgot to call and suffered it out sleeping on a uncomfortable bed for the past year or so please email me or get back to me asap

Sealy's replyOfficial

24 Jul 2023, 08:55

Good morning

Thank you for contacting us.
Please advise to whom have you been emailing your concern to. Please be advised that Kristin will be in contact shortly.We are sorry for any inconvenience that might have been caused.
Thank you.
kind regardsBravo Brands Sleep Division.Customer Care

Sealy's reply24 Jul 2023, 08:55

Official

Good morning

Thank you for contacting us.
Please advise to whom have you been emailing your concern to. Please be advised that Kristin will be in contact shortly.We are sorry for any inconvenience that might have been caused.
Thank you.
kind regardsBravo Brands Sleep Division.Customer Care

Worst brand