1 reviews | Active since Jun 2015
Worst bed ever and paying R8000
<p>Me and my husband move into a new home and bought in July 2014 a Sealy Bulgari 152cm Sealy for R8000. Since beginning this year me and my husband start getting back pain. We've both been at the dr. Last night I end up sleeping in the spare bedroom. There is no way you can lie for an extra 5min. The bed is giving us terrible pain that you eventually have to get out of bed. I phone Sealy Cape Town, who told me to Phone Sealy Johannesburg, just for them to tell me that I need to complain at the store where we bought the bed. Well so I did phoned Bradlows Randburg. I spoke to a sam on 6 September who took my details and said he would get back to me. The problem is I can not sleep any long on a bed that cost us R8000. Bradlows didnt manufactured the bed. Sealy did. And if Sealy was so proud of their product I am sure Sealy could help me by now.</p>
Good day
I am sorry for the inconvenience caused, please be advised that there are procedures that we must follow.
When you log a complaint with the store, they will logg the complaint with their resolution centre.
you will receive a reference number ,the resolution centre will then log the complaint with us and we will take it from there.
I will investigate as too how far the complaint is , I will get back to you via your email.
thank you
regards
Shooneez Campbell
Bravo Group Sleep Products.
Good day
I am sorry for the inconvenience caused, please be advised that there are procedures that we must follow.
When you log a complaint with the store, they will logg the complaint with their resolution centre.
you will receive a reference number ,the resolution centre will then log the complaint with us and we will take it from there.
I will investigate as too how far the complaint is , I will get back to you via your email.
thank you
regards
Shooneez Campbell
Bravo Group Sleep Products.
