VERY POOR SERVICE

Sealy your service really sucks, I bought a bed at OK Furnisher, and it's not even a year yet, I have been called by Sealy requesting for me to send them photo of which I have done.

On friday I was contacted by Sealy, telling me seeing from the photo's they have received the bed is not sagging by 4 cm , what nonsense is that how will I know it must be a certain centimeters before before they can exchange the bed, i am so disgusted with that answer i received.

I mean it is not even a year and the quality is so poor it is like I bought the bed at these small furnisher shops you see all over town , it just has Sealy's label on it!

I would like a new bed ! if you complain there are always excuses and lots of stories!!!!!!!!! now I hear about a 4 cm sagging on the mattress so every time you go to sleep you must measure what centimetre the bed is, in order for you to complain that it is giving you problems , or should one get a medical certificate from the doctor for my back with regards to the bed!!!!!

I have been experiencing poor sleep, my back aches when I stand up in the morning, the mattress is no longer firm and you can hear the springs when you sit on the bed, it is sagging . the durability is terrible , sinks down on the ends.

Why do you buy beds with quality names so that you don't have back problems , and that you can have a restful night and you know it is for ten years or even more. But this is not the case these days looks like everything is made at the same factory supplying these small shops and just labelled at the real factory.

SEALY YOUR SERVICE SUCKS AS DOES YOUR SLOGAN

" SLEEPING ON A SEALY IS LIKE SLEEPING ON A CLOUD"

REALLY????????? IT'S MORE LIKE SLEEPING ON A FLOOR !!!!!!!!!!