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Prudence M

1 reviews | Active since Apr 2011

11 Nov 2019, 12:13

Thumbs down

Complained last week regarding the dublin queen bed set bought from House n Home,mayville and till today no one from your warehouse contacted me

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Replies (3)
Sealy
Sealy's reply11 Nov 2019, 12:40
Official
Good day
Thank you for making contact with us.
Please note that we only receive your complaint on Friday.
We are trying to get call to make arrangements for an inspection.
Please contact us on ***.
Bravo Group Sleep Products
Customer care team

PM
Prudence M's update29 Jan 2020, 11:32
Reviewer Update
I strongly believe that I ws sold the wrong bed for my body cos just 2 weeks of receiving a new base,it has to be replaced
Sealy
Sealy's reply29 Jan 2020, 15:34
Official
Good day

Thank you for contacting us, as telephonically discussed we will log a complaint on your mattress and one of our reps will inspect your product and give findings.

I hope all is in order.

kind regards
Bravo Group Sleep Products
Customer care team
09 4242