JC
Johannes C

1 reviews | Active since Nov 2015

29 Nov 2015, 19:10

Sealy worst mattress ever

I bought a sealy bed set from Russels that last just more than a year, after it has being reported Sealy said they will manufacture a new mattress for me according to Russels Potchefstroom and deliver it as soon as possible and so they did deliver the mattress after about 30 calls and Six weeks. The biggest surprise was that i did receive a mattress cover in plastic but 3 times worse than the matress i send back. You get sea sick if your partner turns around, and i would love to know if Sealy is prepared to answer a couple of questions when i invite them to my house togethor with the media and some other companies that do build matresses.

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Replies (1)
Sealy
Sealy's reply30 Nov 2015, 08:17
Official
Hello Henniejhfc,

Thank you for your email.

With regards to your complaint, please accept our sincere apologies for the inconvenience you may have experienced in respect to your mattress. At Sealy, we take pride in ensuring our customer's satisfaction.
I will investigate and give you feedback via your email address.

Kind regards
Shooneez Campbell
Bravo Group Sleep Products.