CW
Cilla W
1 reviews | Active since Nov 2019
20 Nov 2019, 14:29
Sealy Postupedic Mattress
My husband and I bought a brand new Sealy Postupedic 2 years ago from Sleepmaster and the springs are all digging into us. After a year Sealy Postupedic replaced the mattress because the springs had collapsed. Now after a year the springs are sticking out so badly the mattress gives me bed sores and causes a great deal of pain. This Sealy Postupedic is the worst quality mattress I have ever had.
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Sealy's replyOfficial
21 Nov 2019, 11:51Good day
Thank you for contacting Sealy. As discussed telephonically you need to go to the point of sale and log the complaint even if you are out of the guarantee period . Please be advised that we honor a 10 warranty period on your base set.
Thank you
kind regards
Customer care team
***
Thank you for contacting Sealy. As discussed telephonically you need to go to the point of sale and log the complaint even if you are out of the guarantee period . Please be advised that we honor a 10 warranty period on your base set.
Thank you
kind regards
Customer care team
***
Best regards,
Sealy's reply21 Nov 2019, 11:51
Official
Good day
Thank you for contacting Sealy. As discussed telephonically you need to go to the point of sale and log the complaint even if you are out of the guarantee period . Please be advised that we honor a 10 warranty period on your base set.
Thank you
kind regards
Customer care team
***
Thank you for contacting Sealy. As discussed telephonically you need to go to the point of sale and log the complaint even if you are out of the guarantee period . Please be advised that we honor a 10 warranty period on your base set.
Thank you
kind regards
Customer care team
***
Best regards,