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Antonette D

1 reviews | Active since Feb 2018

16 Oct 2022, 16:51

Sealy bed that is utter nonsence

We bought a bed last year August 2021 and already the matress was exchange, we are now having the same problem again - the matress and base was replaced after I send a complaint in July 2022 regarding the situation. I am not sure if they keep on sending beds that was fixed or do they send you new ones because it is going for the 3rd month after it was exhanged but the bed is again not what it is suppose to, I think this bed is the worst make that you have ever made. I mean like I said before we use the bed at night to sleep on but at this point it is better to sleep on the floor then on the bed. This is now really not a good choice that we made and at this point I will write a review everyday bit this needs to be looked at because you cannot allow your customer's to complaint every other month about a bad product.

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Replies (1)
Sealy
Sealy's reply17 Oct 2022, 08:24
Official
Good morning

Thank you for contacting us.

Please be advised that one of our agents will be in contact with you shortly to arrange a physical inspection.

Once we have the findings we will advise on the way forward.

Thank you.

kind regards
Bravo brand sleep division
Customer care.
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