MM
Mercy M
1 reviews | Active since Nov 2019
07 Jan 2020, 10:49
Sealy bed
We bought a Sealy Posturepedic full-size bed (about R4999 on sale from Russells) a few weeks ago. A couple of days ago, we started hearing squeaking noises of mattress springs. There is loud squeaking when we get on the bed, but we hear the squeaking even when we turn in bed. And it's getting worse. When we make our bed and our knees lean against the mattress side, the "spring sound" is very loud as well. There is no depression issue that we can see. Is the squeaky noise normal after a few days's use or is it a problem with our mattress? Please help
Helpful (0)
Replies (1)0
Replies (1)Sealy's replyOfficial
09 Jan 2020, 09:20Good morning
Thank you for making contact with us, please be advised that you need to log a complaint at the store that you purchased from. They will fax all your documents to us and we will take it from there.
Thank you
kind regards
Customer care team
***
Thank you for making contact with us, please be advised that you need to log a complaint at the store that you purchased from. They will fax all your documents to us and we will take it from there.
Thank you
kind regards
Customer care team
***
Sealy's reply09 Jan 2020, 09:20
Official
Good morning
Thank you for making contact with us, please be advised that you need to log a complaint at the store that you purchased from. They will fax all your documents to us and we will take it from there.
Thank you
kind regards
Customer care team
***
Thank you for making contact with us, please be advised that you need to log a complaint at the store that you purchased from. They will fax all your documents to us and we will take it from there.
Thank you
kind regards
Customer care team
***
