Sealy and Bravo Brands ****

I bought an R18000 King size bed from Mojo Beds in May 2025. In Sep 2026, the pillow top is tearing open. Mono beds has contacted Bravo several times and Bravo consultants called once and said they'll get back to me, that was 2 weeks ago. They've never called back since and when I start following up im told stitching is not covered in my warranty if older than 4months.

Does this mean they know they stitching is weak? I know cheaper bed brands that do not tear even after years of owning them. BRAVO BEDS refuses to repair the beds and says they only exchange all other damage besides stitching.

What am I supposed to do with a R18k bed that has a 10cm tear and I cant get any assistance. If a 3rd party repairs the bed I'll be told my warranty is void.

SEALY beds are A **** riding on the name legacy.