MM
Mavis M
1 reviews | Active since Jun 2010
04 Sept 2023, 12:57
Seally no service at all
Seally Beds a complaint that was logged 7 days ago still no way forward I bought a Seally bed at SleepMasters Waterfall Mall,Rustenburg.Bed was delivered with holes in it,the same day I made a call and took pictures send to the store.More pics was asked by a gentleman from Seally which was send again but to this day no way forward.I have never slept on the bed from the delivery date.Pathetic service from Seally *** ***
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Replies (3)0
Replies (3)
Sealy's replyOfficial
04 Sept 2023, 13:18Good day
Thank you for contacting us, we will investigate and give feedback.
Thank you.
kind regards
Bravo Brands Sleep Division.
Customer care
Thank you for contacting us, we will investigate and give feedback.
Thank you.
kind regards
Bravo Brands Sleep Division.
Customer care
Sealy's reply04 Sept 2023, 13:18
Official
Good day
Thank you for contacting us, we will investigate and give feedback.
Thank you.
kind regards
Bravo Brands Sleep Division.
Customer care
Thank you for contacting us, we will investigate and give feedback.
Thank you.
kind regards
Bravo Brands Sleep Division.
Customer care
MM
Mavis M's updateReviewer Update
06 Sept 2023, 08:34As I continue to wait,no exchange, no call to confirm the delivery nothing.Between Seally Beds and Sleepmasters Waterfall Mall you all are the same and don't take your client serious
MM
Mavis M's update06 Sept 2023, 08:34
Reviewer Update
As I continue to wait,no exchange, no call to confirm the delivery nothing.Between Seally Beds and Sleepmasters Waterfall Mall you all are the same and don't take your client serious
Sealy's replyOfficial
06 Sept 2023, 10:28Good day Mavis Monama
As telephonically advise that the bed received is transporter damage. Please call the store to assist you, we the manufacturer only exchange for factory faults.
You can speak to Jacob, the store manager.
Thank you.
regards
Customer care
Bravo Brands Sleep Division
As telephonically advise that the bed received is transporter damage. Please call the store to assist you, we the manufacturer only exchange for factory faults.
You can speak to Jacob, the store manager.
Thank you.
regards
Customer care
Bravo Brands Sleep Division
Sealy's reply06 Sept 2023, 10:28
Official
Good day Mavis Monama
As telephonically advise that the bed received is transporter damage. Please call the store to assist you, we the manufacturer only exchange for factory faults.
You can speak to Jacob, the store manager.
Thank you.
regards
Customer care
Bravo Brands Sleep Division
As telephonically advise that the bed received is transporter damage. Please call the store to assist you, we the manufacturer only exchange for factory faults.
You can speak to Jacob, the store manager.
Thank you.
regards
Customer care
Bravo Brands Sleep Division