1 reviews | Active since Sept 2020
Sagging Sealy Picanto Queen Mattress in less than a month
I bought sealy picanto at sleepmaster Sky City mall and it was delivered on 02 July 2024. The bed is already sagging and so uncomfortable. I'm writting this review at 00:37 am as a person who has back problem and sacrificed my money to buy mattress that cost R7000 and I found myself still awake at this hour. I went to the sales lady and its been 3days without her confirming whether my complaint is registered because I don't even have a reference number for my complaint. I'm starting to ask myself whether sleepmaster delivered me real sealy looking at bad reviews from sleepmaster and sealy. Maybe if someone can tell me how do you spot a **** sealy mattress because I'm in disbelief if this is really a sealy brand that is sagging within one month.
thank you for your email.
yes, as you mentioned that you did not receive the reference number for your complaint Sleep master must log the compliant first with their CRC and once the complaint is logged their head office will forward the complaint to us.
once we receive the complaint will be logged and the inspection will be conducted.
thank you.
regards,
Bravo Brands customer care
thank you for your email.
yes, as you mentioned that you did not receive the reference number for your complaint Sleep master must log the compliant first with their CRC and once the complaint is logged their head office will forward the complaint to us.
once we receive the complaint will be logged and the inspection will be conducted.
thank you.
regards,
Bravo Brands customer care