Poor customer service exchange

Bought a sealy reno queen bed on the 13/04/2019 from russells amanzimtoti this is the worst bed I've ever bought it has been changed every year ever since I bought it and it's the same defect worst quality bed I'm a very frustrated customer who's bed is now due for a 5th exchange for the same bed I will not accept the same model defected bed it's either yourl give me a different model bed or refund me and I will purchase a more superior brand my last two exchanges have been a sealy Argo which is even worst sealy is the worst company to deal with and russells say my account is paid up they can't change me to a different bed i must contact bravo brands directly this is pathetic customer service I want a different model asap or full refund of my bed

Base ref *** Matt ref ***1

Customer L govender