POOR CUSTOMER SERVICE BY SEALY...

Item: Sealy
Rating: 1
Author: Bethuel M

I bought a Sealy bed set from house and home in Mayville Pretoria in June 2020 and it started giving me problems in a very short time and I went to the shop 3 times already and they are telling me stories that Sealy technicians can't come to my house to inspect the bed set why I fail to understand. So Sealy want to diagnose problem by replacing the base first to see if the problem persists and will change the mattres if the problem persists.

They are full of *******

Helpful (0)

Replies (2)

Sealy's replyOfficial

13 Jul 2020, 17:04

Good day

Thank you for contacting us, please forward your proof of purchase to ***
We will log your complaint and conduct an inspection.
For more information contact the call center on ***

Thank you

kind regards

Sealy's reply13 Jul 2020, 17:04

Official

Bethuel M's updateReviewer Update

14 Jul 2020, 12:29

After I bought Sealy bed set in June 2020, today it's like am sleeping on the bed I bought 7 years ago, the bed is getting worse by day. Everytime I turn it makes squeaky sound and it's irritating and am told Sealy can't send an expert to inspect, what type of business are they running.

I am tired of this noise/sounds from this new Sealy bed set.

Bethuel M's update14 Jul 2020, 12:29

Reviewer Update