CN
Charlin N
1 reviews | Active since May 2013
25 Oct 2024, 06:52
Paid for Queen size bed but received a smaller bed
Am very disappointed, i bought a bed at @sleepmaster in Woodmead Sealy bed Queen size bed for my airbnb. I was out of Jhb the time it was delivered, came back to my suprise the bed is small almost double size bed. My headboard n linen are big please am frustrated and disappointed who can assist, i have reported and send images to sales person at sleep master to no avail
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Replies (3)0
Replies (3)
Sealy's replyOfficial
25 Oct 2024, 07:37Hi Charlin
Apologies for the poor service received however this should be addressed with the store.
thanks verdi
Apologies for the poor service received however this should be addressed with the store.
thanks verdi
Sealy's reply25 Oct 2024, 07:37
Official
Hi Charlin
Apologies for the poor service received however this should be addressed with the store.
thanks verdi
Apologies for the poor service received however this should be addressed with the store.
thanks verdi
CN
Charlin N's updateReviewer Update
25 Oct 2024, 08:11The store can not assist dont be rude, its your brand and you supply the store!! Why can’t you organise your team to come through and measure the bed? And replace with the correct size
CN
Charlin N's update25 Oct 2024, 08:11
Reviewer Update
The store can not assist dont be rude, its your brand and you supply the store!! Why can’t you organise your team to come through and measure the bed? And replace with the correct size
Sealy's replyOfficial
25 Oct 2024, 08:14The transaction was done via sleep master in Woodmead Surly if they delivered the wrong size they must and should correct their mistake, we will only assist should there be a factory defect.
Sealy's reply25 Oct 2024, 08:14
Official
The transaction was done via sleep master in Woodmead Surly if they delivered the wrong size they must and should correct their mistake, we will only assist should there be a factory defect.