If "hate" was a mattress....

********* practices, poor aftersales, poor quality manufacturing. I Don't believe that Sealy is really endorsed by the chiropractic association of SA and if it is i will make sure to contact them too.

I purchased a sealy Lanister/ crown jewel last year, June 2021 from the bed center in Willow bridge. it was an extra firm mattress, and the sales lady, Cheryl, assured me that it was a great bed and endorsed by the SA chiropractic association and that it was so firm you wont even feel someone move next to you in the bed.

I started to experience back and neck pain some time around October and i had to undergo weekly sessions at the chiropractor for 3 months. eventually I started to suspect that it was my mattress as the mattress started to indent severely, I call it craters as I feel like i sleep in a hole every night, and as soon as I slept on a different bed my back pain started to go away. Sealy/ Bravo beds came and did an inspection and then replaced the mattress for me with a new one. it is now 9 months later and the new mattress is doing exactly the same thing. an inspection was done and they confirm that there is currently a 1,5cm indentation (HOLE) in the mattress but that it's normal to expect up to 4cm.

it is definitely not normal to me as I have never had a mattress do this before and i have also never had back problems like i have now.

their mattress is ruining my back and they refuse to reimburse me. I don’t believe in the Sealy brand and i don't want this bed. the sales manager also told me on the phone that this mattress has air pockets and not springs so they tend to be softer than the conventional bed.

this is false advertising to say the least.