mG
mxolisi G
1 reviews | Active since Nov 2015
04 Mar 2016, 10:14
faulty bed
i bought a bed from dia a bed the grove mall in pretoria. this is a Sealy queen size bed and ibought it in 2013.<br> i was advised that it has individual springs and you dont turn it. now it is becoming a bredroom nightmare.<br> i reported this to the shop and i would like it to be changed with another better bed. i cannot take this poor quality. it would even be better if we can negotiate a better deal with Sealy. i can contribute something if i have to.
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Sealy's replyOfficial
08 Mar 2016, 10:09Hello Suka-see,
Thank you for your email.
Please advised if you have received a reference number from Bravo Group Sleep Products, If not The store has not yet logged the complaint.
Please be advised that you need to log the complaint at the store and they will fax all your documents to us. Once we receive the documents, we will log the complaint and take it from there.
Thank you
kind regards
Shooneez Campbell
Thank you for your email.
Please advised if you have received a reference number from Bravo Group Sleep Products, If not The store has not yet logged the complaint.
Please be advised that you need to log the complaint at the store and they will fax all your documents to us. Once we receive the documents, we will log the complaint and take it from there.
Thank you
kind regards
Shooneez Campbell
Best regards,
Sealy's reply08 Mar 2016, 10:09
Official
Hello Suka-see,
Thank you for your email.
Please advised if you have received a reference number from Bravo Group Sleep Products, If not The store has not yet logged the complaint.
Please be advised that you need to log the complaint at the store and they will fax all your documents to us. Once we receive the documents, we will log the complaint and take it from there.
Thank you
kind regards
Shooneez Campbell
Thank you for your email.
Please advised if you have received a reference number from Bravo Group Sleep Products, If not The store has not yet logged the complaint.
Please be advised that you need to log the complaint at the store and they will fax all your documents to us. Once we receive the documents, we will log the complaint and take it from there.
Thank you
kind regards
Shooneez Campbell
Best regards,