1 reviews | Active since Dec 2018
Don't by Sealy Motion Beds!!!! No after care available
I purschased the Sealy S600 motion bed towards the end of 2018 from the Mattress King (no one from Mattress King advised that these beds would soon be discontinued. We recently had a power surge while installing Solar at our home and the bed power supplies were damaged. Our solar installer phoned the Sealy Bravo Group and asked for a quote to replace these power supplies, they insisted on doing an assessment first. Thereafter they advised sorry the bed has been discontinued and they do not keep replacement parts and because it's not a factory fault they can't help. We paid almost 50k of our hard earned money on this bed and now I have a dud of a bed I can't use!! With not even a let's see if can help you in any way. I have only ever bought Sealy beds, was just about to purchase one these for my parents but I will never by Sealy again! I should have bought Tempur, would have gotten better service.
Thank you for your review. As discussed we tried to assist you by requesting you get the old Power supply from the insurance so that we could try and get a universal one.
Unfortunately you advised that you can't retrieve it.
As discussed shortly we are willing to exchange your bases for you on condition that the warranty fee is paid. We will sent you all the details shortly.
We are sorry for any inconvenience that might have been caused.
Thank you.
kind regards
Bravo Brands Sleep Division.
Thank you for your review. As discussed we tried to assist you by requesting you get the old Power supply from the insurance so that we could try and get a universal one.
Unfortunately you advised that you can't retrieve it.
As discussed shortly we are willing to exchange your bases for you on condition that the warranty fee is paid. We will sent you all the details shortly.
We are sorry for any inconvenience that might have been caused.
Thank you.
kind regards
Bravo Brands Sleep Division.