MS
Matshidiso S
1 reviews | Active since Feb 2025
30 May 2025, 03:04
Disappointing
I bought a Sealy Argo bed in September 2024 at Sleepmasters online. Within 10 days the bed had already started to cave in. The mattress was exchanged but the same thing happened so I just gave up. The sight of it is just terrible. Very disappointed. I hate that bed. I don't recommend.
Helpful (0)
Replies (4)0
Replies (4)
Sealy's replyOfficial
30 May 2025, 07:53Hi Mam, sorry for what happened i will assist you to relog the complaint a resolve the matter immediately. Thanks Verdi
Sealy's reply30 May 2025, 07:53
Official
Hi Mam, sorry for what happened i will assist you to relog the complaint a resolve the matter immediately. Thanks Verdi
MS
Matshidiso S's updateReviewer Update
03 Jun 2025, 18:39Okay, I'm still waiting
MS
Matshidiso S's update03 Jun 2025, 18:39
Reviewer Update
Okay, I'm still waiting
Sealy's replyOfficial
04 Jun 2025, 08:31I we have emailed to JD to relog the compliant via their compliants department.
Sealy's reply04 Jun 2025, 08:31
Official
I we have emailed to JD to relog the compliant via their compliants department.
Sealy's replyOfficial
12 Jun 2025, 11:48Hi Matshidiso please communicate with JD even if we send authorization to replace, if the replacement is faulty you still need to log a new compliant with them, we cannot deviate from their process.
Sealy's reply12 Jun 2025, 11:48
Official
Hi Matshidiso please communicate with JD even if we send authorization to replace, if the replacement is faulty you still need to log a new compliant with them, we cannot deviate from their process.