bN
belden N

1 reviews | Active since Dec 2010

13 Jan 2025, 15:06

Disappointing

Bed was bought from the bedshop in sommset west and a 2nd mattress was delivered to me. Its only a few weeks now and the bed is sinking. The regional manager mentioned that an inspector from Sealy needs to come view the bed and only once he gives approval it take some time 7-14 working days to get money back. I tried to get hold of Sealy but no help.

0
Replies (2)
Sealy
Sealy's reply13 Jan 2025, 15:11
Official
Hi Belden, i apologise for the delay, I have asked for the CPT team to assist ASAP with the below complaint.
Thanks Verdi 
bN
belden N's update13 Jan 2025, 15:17
Reviewer Update
Please also take this up with Ross Muller and Marli from Bravo brands and Yandi from the sommerset west branch The Bed Shop. I need my matteress refunded. After checking yours rating and comments about sealy was disappointing. Marli from Bravo Brands is of no help.By tomorrow if this is not sorted I will take this up with the consumer council of South Africa. People need to be aware of this.