Bad quality, worse service

Item: Sealy
Rating: 1
Author: Sarietha P

Very bad quality and service. The matress we bought has no support, when we complained we get the run around, they cant inspect the mattress because of the pandemic, we all have to carry on with business.

Helpful (0)

Replies (3)

Sealy's replyOfficial

27 Jul 2021, 07:47

Good day

Please be advised that for your safety as well as our's we are not conducting physical inspections however we are doing telephonic inspections.
Please give me full contact details and your reference number, I will investigate and give you feedback.
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Thank you
Bravo Group Sleep Products
Customer Care

Sealy's reply27 Jul 2021, 07:47

Official

Sarietha P's updateReviewer Update

27 Jul 2021, 09:01

Hello
Thanks for your reply, our ref no S271389

Sarietha P's update27 Jul 2021, 09:01

Reviewer Update

Hello
Thanks for your reply, our ref no S271389

Sealy's replyOfficial

27 Jul 2021, 09:42

Good day
Rachel at our call center will be in contact with you.

kind regards

Sealy's reply27 Jul 2021, 09:42

Official

Good day
Rachel at our call center will be in contact with you.

kind regards