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Ronewa R
1 reviews | Active since Jun 2021
03 Oct 2025, 14:05
Bad bed
I wish I could rate this 0. I bought a Sealy bed in August at Bradlows. If I had been told that I was buying a bed that I would need to rotate every week, I would never have purchased it. The bed already shows uneven positions, and now they are telling me to rotate it weekly. The sales lady who assisted me was also very rude. I need help to either exchange the bed or get a refund so that I can buy a proper bed that doesn’t require weekly rotation.
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Replies (3)0
Replies (3)
Sealy's replyOfficial
03 Oct 2025, 14:15Hi Rowena, thanks for reaching out to Sealy, should you require a replacement it will have to be addressed with the purchasing store, the same for the refund this must be taken up with Bradlows. Thanks Verdi
Sealy's reply03 Oct 2025, 14:15
Official
Hi Rowena, thanks for reaching out to Sealy, should you require a replacement it will have to be addressed with the purchasing store, the same for the refund this must be taken up with Bradlows. Thanks Verdi
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Ronewa R's updateReviewer Update
03 Oct 2025, 14:18The store is telling me that you need to approve first, so now I don’t know who is right and who is wrong
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Ronewa R's update03 Oct 2025, 14:18
Reviewer Update
The store is telling me that you need to approve first, so now I don’t know who is right and who is wrong
Sealy's replyOfficial
03 Oct 2025, 14:29Hi, Rowena, we dont just approve, your bed was no fault found; however I will reach out to the to the store, also not that our office closes 14H00 on a Friday, will contact you on Monday.
Sealy's reply03 Oct 2025, 14:29
Official
Hi, Rowena, we dont just approve, your bed was no fault found; however I will reach out to the to the store, also not that our office closes 14H00 on a Friday, will contact you on Monday.