Bad aftere-sales service from Sealy, again

I recenlty wrote a very bad review for Sealy. I was contacted the next day and told I would be receiving a brand new base. I also enquired about the other bed which does not do all the functions. I was then contacted by another lady, who said I would be receiving a brand new base for my bed, but she didn't know anything about the problem with the other bed. I am still waiting to see/hear anything further. It seems like Sealy will tell their clients anything to placate you at that time, but I don't believe I will receive the new base as prom, considering the cost of these two beds. I would not recommend Sealy to anyone.