VM
VINCENT M
1 reviews | Active since Feb 2016
09 Oct 2025, 09:03
4 x Queen Base set all of them are Poor
Imagine i have 4 sealy beds all of them are poor quality bought approximately at the same time. I have to pay more for replacements. I hate the brand, I bought with confidence now, Sealy produces bad quality 😑. I understand why people don't recommend it as a premium brand.
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Sealy's replyOfficial
09 Oct 2025, 09:14Hi Vincent thanks for reaching out the was bought 28/09/2020 and comes with a limited 10 warrantee 1+9. A Factory Guarantee Repair or Replacement Period is against faulty workmanship and faulty materials, not extending to damage caused by normal wear & tear, abuse, misuse or negligence. A Service Warranty Period is the balance of the period outside of the Guarantee period where the cost of repair or replacement is borne by the customer on a pro rata basis for the remainder of the Service Warranty Period. To determine the length of your warranty and it’s terms, simply match the range on your mattress label with the range on the below schedule.
Calculation charges for repair or replacement in service warranty period: Divide your dealer’s current retail price by the total limited warranty, multip**** by number of years since purchase date on your original proof of purchase invoice, e.g. R4999.00 ÷ 10 = R499.90 x 4 years since date of purchase = R1999.60 + VAT. An inspection fee and a transportation fee will be charged for invalid claims within the Total Service Warranty Period. A recovery fee will be charged for unsanitary product within Total Service Warranty Period. If the Sealy product purchased is no longer available, Sealy will substitute with a comparable model at the current retail price. Thanks Verdi
Calculation charges for repair or replacement in service warranty period: Divide your dealer’s current retail price by the total limited warranty, multip**** by number of years since purchase date on your original proof of purchase invoice, e.g. R4999.00 ÷ 10 = R499.90 x 4 years since date of purchase = R1999.60 + VAT. An inspection fee and a transportation fee will be charged for invalid claims within the Total Service Warranty Period. A recovery fee will be charged for unsanitary product within Total Service Warranty Period. If the Sealy product purchased is no longer available, Sealy will substitute with a comparable model at the current retail price. Thanks Verdi
Sealy's reply09 Oct 2025, 09:14
Official
Hi Vincent thanks for reaching out the was bought 28/09/2020 and comes with a limited 10 warrantee 1+9. A Factory Guarantee Repair or Replacement Period is against faulty workmanship and faulty materials, not extending to damage caused by normal wear & tear, abuse, misuse or negligence. A Service Warranty Period is the balance of the period outside of the Guarantee period where the cost of repair or replacement is borne by the customer on a pro rata basis for the remainder of the Service Warranty Period. To determine the length of your warranty and it’s terms, simply match the range on your mattress label with the range on the below schedule.
Calculation charges for repair or replacement in service warranty period: Divide your dealer’s current retail price by the total limited warranty, multip**** by number of years since purchase date on your original proof of purchase invoice, e.g. R4999.00 ÷ 10 = R499.90 x 4 years since date of purchase = R1999.60 + VAT. An inspection fee and a transportation fee will be charged for invalid claims within the Total Service Warranty Period. A recovery fee will be charged for unsanitary product within Total Service Warranty Period. If the Sealy product purchased is no longer available, Sealy will substitute with a comparable model at the current retail price. Thanks Verdi
Calculation charges for repair or replacement in service warranty period: Divide your dealer’s current retail price by the total limited warranty, multip**** by number of years since purchase date on your original proof of purchase invoice, e.g. R4999.00 ÷ 10 = R499.90 x 4 years since date of purchase = R1999.60 + VAT. An inspection fee and a transportation fee will be charged for invalid claims within the Total Service Warranty Period. A recovery fee will be charged for unsanitary product within Total Service Warranty Period. If the Sealy product purchased is no longer available, Sealy will substitute with a comparable model at the current retail price. Thanks Verdi