Stay far far away

Dear future Seacom customer.

If you read this and you still decide to use them as a service provider you must either be very brave or care as little as this company does.

After numerous breaches on our SLA we finally cancelled. You would think it would end there and you are done. After many hours and resending cancelations we finally have some of our invoices credited.

PS. if you get a Phone system from Seacom and add another extension on please note once the PABX is cancelled they will still invoice you for extensions added after the PABX. Yes you would think hey that’s insane why should I keep on paying for extensions that I can no longer use because there is no PABX, well that’s Seacom. The worst about this company is when you are lucky enough and get a great account manager. They have zero influence in the business and you might as well have no account manager.

So be the brave idiot and give them a try.

Kind Regards Another Seacom customer who got burned.