Respect Your Customer

On the 11 May 2015, i took my car in ( AUDI A3 1.4T FSI Sportsback ) for assesment, firstly it was not easy to find customer parking, and I had to leave my car on the street, and the security noticed me and opened the gate, showed me where to park, I then went inside, and I was welcomed by an empty reception, luckily i saw the helper, whom I asked where is the person that is supposed to be stationed at reception, and she said to me she is upstairs. I requested her to be called since I had limited time and she took her time to come down to see me, however, what really shocked me, is her dont care attitude, what I mean is, she came down,she didnt a greet or apologise, nor smile or to acknowledging me, all i can say is her attitude stinks and I certainly dont think any customer deserves this kind of treatment. Cause I wouldn't recommend anyone to use you.