Scorebet has no money to pay me

I have cashed out on the 04/11/19 and am still waiting for my money i contacted mangers via emails and phone even used the whats app group which is useless i even went to the offices in Kimberley and still no one can help me all i want is my money i am reporting this to the gambling board and i want to go to the consumer court to hear what i can do....i will not be using there services again thanks for the bad service i think you need to get new managers.