Based on recent customer reviews, Scorebet is drawing consistent criticism from South African bettors, with unanswered support emails cited as the core issue. Customers report withdrawals and winnings sitting unpaid well beyond 48 hours, missing deposits, and FICA documents rejected without explanation. The chatbot reportedly cannot assist and simply redirects users to email, while the listed phone number is said to be dead or diverted. Requests to close accounts or self exclude are described as ignored for months. One reviewer called the website itself decent, but service issues undermined the experience.
TrustIndex
1.9
NPS Score
-88
Recommended: Unlikely
Nov '25 - Oct '26
Frequently Asked Questions About Scorebet
What do customers say about Scorebet?
Based on recent customer reviews, Scorebet is drawing consistent criticism from South African bettors, with unanswered support emails cited as the core issue. Customers report withdrawals and winnings sitting unpaid well beyond 48 hours, missing deposits, and FICA documents rejected without explanation. The chatbot reportedly cannot assist and simply redirects users to email, while the listed phone number is said to be dead or diverted. Requests to close accounts or self exclude are described as ignored for months. One reviewer called the website itself decent, but service issues undermined the experience.
Is Scorebet trustworthy?
Scorebet has a TrustIndex of 1.9 out of 10 on Hellopeter, based on 17 reviews in the last 12 months. Hellopeter has tracked Scorebet across 47 total reviews. How is the TrustIndex calculated? →
Recent reviews (17)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Sept 2024
Impossible to close account on this **** site
Been trying to close account but nothing is happen,out of all gambling sites,play far from this one ,it's the Worst of them all can't win from this site and when you try to close account they require billion useless thinks which make it the hardest and impossible to close it
1 reviews | Active since Sept 2024
Impossible to close account on this **** site
Been trying to close account but nothing is happen,out of all gambling sites,play far from this one ,it's the Worst of them all can't win from this site and when you try to close account they require billion useless thinks which make it the hardest and impossible to close it
1 reviews | Active since Mar 2026
Scorebets must be banned
The worst betting side. Would not recommend to anyone. I have been waiting for my winnings and the worst part is that they are only contactable via email. The number listed on their website doesn't work.
1 reviews | Active since Mar 2026
Scorebets must be banned
The worst betting side. Would not recommend to anyone. I have been waiting for my winnings and the worst part is that they are only contactable via email. The number listed on their website doesn't work.
1 reviews | Active since Mar 2026
Score bets not complying with NGB rules
I have been registered with National Gambling board on self exclusion. And with many gambling sites I have been banned, but score bets has not. Doesn't NGB bans apply to all betting companies in South Africa? How come score bets have not banned me?
1 reviews | Active since Mar 2026
Score bets not complying with NGB rules
I have been registered with National Gambling board on self exclusion. And with many gambling sites I have been banned, but score bets has not. Doesn't NGB bans apply to all betting companies in South Africa? How come score bets have not banned me?
1 reviews | Active since Apr 2024
Missing R500 Deposit & Poor Customer Service
I am extremely disappointed with the service I have received from Scorebet regarding a missing R500 deposit. The money was deducted successfully from my bank account on 21 May 2026, yet it has still not reflected in my betting account. Since then, I have been repeatedly contacting support, sending proof of payment, and following every instruction given to me. What is frustrating is that support keeps responding without actually resolving the issue. I am constantly being asked for the same information while no real progress is being made. At this point, it feels like I am being ignored and sent in circles over my own money. This level of customer service is unacceptable. A customer should not have to continuously beg for assistance after already providing proof that payment was made successfully. I urgently request that Scorebet either: * reflect the R500 into my account immediately, or * refund the money back into my bank account without further delays. I expect this matter to be resolved urgently.
1 reviews | Active since Apr 2024
Missing R500 Deposit & Poor Customer Service
I am extremely disappointed with the service I have received from Scorebet regarding a missing R500 deposit. The money was deducted successfully from my bank account on 21 May 2026, yet it has still not reflected in my betting account. Since then, I have been repeatedly contacting support, sending proof of payment, and following every instruction given to me. What is frustrating is that support keeps responding without actually resolving the issue. I am constantly being asked for the same information while no real progress is being made. At this point, it feels like I am being ignored and sent in circles over my own money. This level of customer service is unacceptable. A customer should not have to continuously beg for assistance after already providing proof that payment was made successfully. I urgently request that Scorebet either: * reflect the R500 into my account immediately, or * refund the money back into my bank account without further delays. I expect this matter to be resolved urgently.
1 reviews | Active since May 2026
Bad service from this site
I'm not happy with their service. Their plan is to ******* people from their hard earned money. There is no self exclusion option on their app which means u can't exclude your self even if you want a break from gambling. Tried live chat but the chat bot keeps on saying ita can't assist then gives me an email which I did send a message to so they can help me close my account. They all have been so useless for 3 months I have been trying to close that account without success. Their agents are useless. I'm not happy with this site and would never recommend it to anyone else because they are ****ers
1 reviews | Active since May 2026
Bad service from this site
I'm not happy with their service. Their plan is to ******* people from their hard earned money. There is no self exclusion option on their app which means u can't exclude your self even if you want a break from gambling. Tried live chat but the chat bot keeps on saying ita can't assist then gives me an email which I did send a message to so they can help me close my account. They all have been so useless for 3 months I have been trying to close that account without success. Their agents are useless. I'm not happy with this site and would never recommend it to anyone else because they are ****ers
1 reviews | Active since Nov 2021
VERY UPSETTING, UNPROFESSIONAL AND FRUSTRATING.
WE HAVE BEEN BATTELING FROM SATURDAY TO GET OUR WINNINGS FROM SCOREBET CASINO. WE SPEAK TO THE BOT ON THE PLATFORM AND SHE CAN'T ASSIST US, AO SHE GIVES US AN EMAIL ADDRRESS TO SPEAK TO A CONSULTANT. WHEN WE SEND AN EMAIL THE CONSULTANTS DO NOT REPLY TO ANY OF OUR MAILS. WE SEND NUMEROUS EMAILS EACH DAY WITH NO ANSWER. VERY UNPROFESSIONAL AND FRUSTRATING.
1 reviews | Active since Nov 2021
VERY UPSETTING, UNPROFESSIONAL AND FRUSTRATING.
WE HAVE BEEN BATTELING FROM SATURDAY TO GET OUR WINNINGS FROM SCOREBET CASINO. WE SPEAK TO THE BOT ON THE PLATFORM AND SHE CAN'T ASSIST US, AO SHE GIVES US AN EMAIL ADDRRESS TO SPEAK TO A CONSULTANT. WHEN WE SEND AN EMAIL THE CONSULTANTS DO NOT REPLY TO ANY OF OUR MAILS. WE SEND NUMEROUS EMAILS EACH DAY WITH NO ANSWER. VERY UNPROFESSIONAL AND FRUSTRATING.
1 reviews | Active since Oct 2017
****s
Why are you promising us deposit bonus and then not give it , I made my 1st deposit but there's no bonus, I tried to ask on chat and I was told to email of which there's no response to emails at all. I am even worried if I will be paid my winning that I made a withdrawal for. stop ****ming people with your deposit bonus that's clearly not there.
1 reviews | Active since Oct 2017
****s
Why are you promising us deposit bonus and then not give it , I made my 1st deposit but there's no bonus, I tried to ask on chat and I was told to email of which there's no response to emails at all. I am even worried if I will be paid my winning that I made a withdrawal for. stop ****ming people with your deposit bonus that's clearly not there.