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Gary gary.usabuwera

1 reviews | Active since Aug 2024

20 Jun 2025, 18:00

We recently experienced an issue with our phone lines, and once again, Gregory Watkins came to the rescue

We recently experienced an issue with our phone lines, and once again, Gregory Watkins came to the rescue. Gregory has always been incredibly helpful in the past but today he was truly exceptional. He assisted us with a complex issue and spent over 30 minutes on the phone, patiently and tirelessly working through various solutions until the problem was fully resolved. Having worked with many technicians over the years, I can confidently say that few demonstrate the level of professionalism, patience, and attention to detail that Gregory had today. His commitment to resolving our issue was remarkable. Truly outstanding service, highly recommended!

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Replies (1)
SCG South Africa
SCG South Africa's reply24 Jun 2025, 09:55
Official
Hi Gary G 
 
We’re delighted to hear that our team was able to assist you promptly and keep you informed throughout the process.
Resolving issues efficiently and maintaining clear communication are top priorities for us, and it’s great to know that this made a positive difference for you. Your feedback is truly appreciated and motivates us to continue delivering excellent services