NO
Nikki O

1 reviews | Active since Jul 2024

03 Jul 2024, 11:20

Nikki - Ashbury College

Gregoly Watkins gave me a call yesterday concerning a HUGE ongoing problem that I had connecting to Seraphere from home. We spend +- an hour telephonically, trying to resolve the issue and then decided to continue this morning. He arranged to call me at 8h05 this morning and I received his call exactly at that time. He didn't do the extra mile for me but instead, he ran a marathon AND back in the past 3 hours - AMAZING customer service from him. I found him to be very friendly, patient and pleasant throughout the process until he was able to sort an ongoing problem out for me. A thorn in the flesh turned out to be an amazing experience. I will always insist on his assistance in future if I encounter any further problem with Seraphere. Thank you Gregory for an excellent job well done. With gratitude, Nikki Otto @ Ashbury College.

0
Replies (0)