I would like to commend SGC South Africa for their excellent service during the network outage that affected our phone lines on Thursday, 19 March 2026

I would like to commend SGC South Africa for their excellent service during the network outage that affected our phone lines on Thursday, 19 March 2026. A special thank you to Gregory, who kept me consistently updated throughout the day and ensured that I was informed of the progress at all times. His professionalism, clear communication, and willingness to assist made a stressful situation much easier to manage. The outage was also resolved very timeously, which we greatly appreciate, as it minimized the disruption to our business operations. It is always appreciated when consultants go the extra mile to keep clients informed, and Gregory’s support truly reflects the high level of service we have come to expect from SGC South Africa. Thank you for the outstanding assistance.