I have been having a connection issue in the area, I called and spoke to Damion

I have been having a connection issue in the area, I called and spoke to Damion. He was really great - told me he would do the checks and get back to me (which at first I doubted) but he called me more than once to check if I had connectivity and then again the next day to make sure I was still online. Well done on great customer service!