Saving Grace Homeschool

Last year, 2024 was the first time we enrolled our kids with Saving Grace Homeschool. We were terrified as we were used to the traditional schools but we took the decision to move them to an online/homeschool. I went through many many online schools and decided on Saving Grace. I spoke to Dee and had been in communication with her from the start. As any business, school or basically anything, you will have some issues or "problems" which is inevitable, but whenever an issue did arise, Dee was most accommodating and helpful and resolved it without delay. Issues like the paper not being on my child's profile on time or the canvas app not being set up by us accordingly. Dee sorted them out immediately. Dee spoke to my daughter to help build up her confidence and feel better when she was feeling anxious about her papers. I found this to be very caring. Dee has always answered and put at ease all and any queries or doubts we had in our minds no matter how insignificant it might have seemed to others. I am the kind of person who must be sure and clear as much as possible about anything especially when it comes to my kids and Dee has been very understanding in that unlike Camelita who seemed to have gotten annoyed when questioned about a specific fee. Maybe she was having an off day. I have also spoken once to someone named Promise there, also very friendly and willing to help as much as she could. Dee seems to be the only one who knows what to do or able to help parents in a calm, understanding and friendly manner and she seems to understand where we come from when we do question things which we really appreciate. The lessons are ok but I wish they would put in all the assignments or assessments required for the year or even term early and not at the last minute. The maths final paper had a test run paper that was available only from midnight the night before the final paper till a couple days after. No one really expects to do a test run after they already wrote the finals for the year. The exams are set right up until the last day of the term and school year which I feel would be better if it were held a bit earlier like some other online schools and the traditional schools which hopefully enable us parents to get the child's report when school closes. Reports were set for the 20 December, I got my son's report before 1pm but was extremely stressed trying to get a time for my daughters report which was eventually sent around 5pm. So, if they could hold exams a bit earlier, we could get the reports by the end of the school year. Both my kids will be in the FET phase from this year and in this phase we dont really get an estimate of the outcome of their papers until the report comes, unlike the lower grades. Saving Grace has been very good with responding and clarifying any points we might have picked up from the papers which is great. They understand if there is an unexpected power failure as well and make arrangements accordingly. My daughter loves her teachers/ invigilators, so I can say that whomever they are, they make the kids feel relaxed and good, something that is appreciated especially at a time when their anxiety levels are quiet high. On the whole, Saving Grace is a school I recommend. Dee's service and understanding is what makes me happy with the school as when an issue does arise (which is not that much) she is very efficient in resolving it. If she were not there, I would be prepared to take a chance with another school. I and my kids do wish they would load the assignments/assessments earlier though and even hold the exams a bit earlier so reports especially final reports are out early.