AM
Ayanda M
1 reviews | Active since Mar 2023
13 Mar 2023, 15:19
They take Forever !!!
My car has been there since Mid November 2022, it’s now March 2023 and I still have not received it. They were awaiting parts which arrived in February apparently but still have not completed it. They keep promising to get it done ASAP but they don’t. They’ve recently said it has a problem starting but they’ve had the car since November and are only discovering this months later. Nothing makes sense and I’m highly disappointed In them and my insurance company for even sending me to them
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Savannah Coach Works's replyOfficial
07 Aug 2023, 12:24Dear Ayanda
We apologize that your experience with us was not pleasant, we always strive to exceed our customers expectations because YOU are that important to us. Parts for your vehicle were not available in South Africa, this includes the Dashboard. Hence, we could only detect that the vehicle wasn't starting, in the final assembly stage. The last part was delivered to us on 04/04/2023 and the vehicle was ready for collection by 17/04/2023.
We hope to offer you a better experience in future.
Regards Savannah Coachworks Management.
We apologize that your experience with us was not pleasant, we always strive to exceed our customers expectations because YOU are that important to us. Parts for your vehicle were not available in South Africa, this includes the Dashboard. Hence, we could only detect that the vehicle wasn't starting, in the final assembly stage. The last part was delivered to us on 04/04/2023 and the vehicle was ready for collection by 17/04/2023.
We hope to offer you a better experience in future.
Regards Savannah Coachworks Management.
Savannah Coach Works's reply07 Aug 2023, 12:24
Official
Dear Ayanda
We apologize that your experience with us was not pleasant, we always strive to exceed our customers expectations because YOU are that important to us. Parts for your vehicle were not available in South Africa, this includes the Dashboard. Hence, we could only detect that the vehicle wasn't starting, in the final assembly stage. The last part was delivered to us on 04/04/2023 and the vehicle was ready for collection by 17/04/2023.
We hope to offer you a better experience in future.
Regards Savannah Coachworks Management.
We apologize that your experience with us was not pleasant, we always strive to exceed our customers expectations because YOU are that important to us. Parts for your vehicle were not available in South Africa, this includes the Dashboard. Hence, we could only detect that the vehicle wasn't starting, in the final assembly stage. The last part was delivered to us on 04/04/2023 and the vehicle was ready for collection by 17/04/2023.
We hope to offer you a better experience in future.
Regards Savannah Coachworks Management.