Based on recent customer reviews, Savannah Coach Works earns strong praise for friendly reception staff, with Natasha and Martin named repeatedly, clear step by step updates during repairs, and panel and spray work that matches original paint so well that damage is invisible. Many customers highlight quick turnaround and repeat visits. A smaller group reports frustration with insurance related jobs, including long waits at paint preparation stage, unanswered queries about a Haval sunroof, and an ignition replacement billed without approval.
Replied to 50% of negative reviews
Reply time on negative reviews: 85h 39m
TrustIndex
5.2
Ranking
#70
in Automotive
Reply Time
535h 16m
NPS Score
-34
Recommended: Unlikely
Replied to 50% of negative reviews
Reply time on negative reviews: 85h 39m
Nov '25 - Oct '26
Frequently Asked Questions About Savannah Coach Works
What do customers say about Savannah Coach Works?
Based on recent customer reviews, Savannah Coach Works earns strong praise for friendly reception staff, with Natasha and Martin named repeatedly, clear step by step updates during repairs, and panel and spray work that matches original paint so well that damage is invisible. Many customers highlight quick turnaround and repeat visits. A smaller group reports frustration with insurance related jobs, including long waits at paint preparation stage, unanswered queries about a Haval sunroof, and an ignition replacement billed without approval.
Is Savannah Coach Works trustworthy?
Savannah Coach Works has a TrustIndex of 5.2 out of 10 on Hellopeter, based on 12 reviews in the last 12 months. They reply to 50% of negative reviews, typically within 85 hours 39 min. Hellopeter has tracked Savannah Coach Works across 70 total reviews. How is the TrustIndex calculated? →
Recent reviews (12)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since May 2016
Work done without approval
My partners car was in an accident. The car was sent here for repairs by King price. It was driven here mind you. 3 weeks later they call and say it doesn’t want to start they need to change the ignition. We said no we delivered it working. They then went and changed it anyway and want to charge us R2500 for that when we accepted no quote and said no. I’d like a manager to call me to explain how they think that’s legal?
1 reviews | Active since May 2016
Work done without approval
My partners car was in an accident. The car was sent here for repairs by King price. It was driven here mind you. 3 weeks later they call and say it doesn’t want to start they need to change the ignition. We said no we delivered it working. They then went and changed it anyway and want to charge us R2500 for that when we accepted no quote and said no. I’d like a manager to call me to explain how they think that’s legal?
1 reviews | Active since Mar 2020
I would like to writ...
I would like to write a review about King Price Insurance
1 reviews | Active since Mar 2020
I would like to writ...
I would like to write a review about King Price Insurance
1 reviews | Active since Aug 2022
Savannah Coach Works Centurion
I loved dealing with this Autobody Shop. They were efficient, friendly and really fast with the work done on my car. They explained every step that would happen in detail so I fully understood the process and topped with an amazing front shop team, it was truly a great experience.
1 reviews | Active since Aug 2022
Savannah Coach Works Centurion
I loved dealing with this Autobody Shop. They were efficient, friendly and really fast with the work done on my car. They explained every step that would happen in detail so I fully understood the process and topped with an amazing front shop team, it was truly a great experience.
1 reviews | Active since Feb 2026
Car delay
I bought my car on the 28th Nov 2026, so when I went to fetch it from the dealer someone bumped into my car 2minutes away from the dealership. I called my insurance(Old Mutual) and my car was towed. It was taken to savannah coachworks so n the 4th of Dec and they only started the process in January. Long story short they took time and nobody kept updating me from my insurance and broker I would only get updates from my insurance only when I ask. Now I have been the one following up on these people, my broker( Misure brokers) are just chilled and not putting pressure whatsoever, so I called and arranged to go see the progress of my car ,went there on the 21/02/26 they told me it will be ready by the 26/27 Feb, I called yesterday they told me it’s still in line for paint preparation(they’ve been saying that since the 14/02/26) , I asked but you said it will be ready by today so what to they mean so they told me it will be ready by Friday again which is the 06 March and there is no guarantee that I will get it. These people are frustrating me honestly I am just helpless.
1 reviews | Active since Feb 2026
Car delay
I bought my car on the 28th Nov 2026, so when I went to fetch it from the dealer someone bumped into my car 2minutes away from the dealership. I called my insurance(Old Mutual) and my car was towed. It was taken to savannah coachworks so n the 4th of Dec and they only started the process in January. Long story short they took time and nobody kept updating me from my insurance and broker I would only get updates from my insurance only when I ask. Now I have been the one following up on these people, my broker( Misure brokers) are just chilled and not putting pressure whatsoever, so I called and arranged to go see the progress of my car ,went there on the 21/02/26 they told me it will be ready by the 26/27 Feb, I called yesterday they told me it’s still in line for paint preparation(they’ve been saying that since the 14/02/26) , I asked but you said it will be ready by today so what to they mean so they told me it will be ready by Friday again which is the 06 March and there is no guarantee that I will get it. These people are frustrating me honestly I am just helpless.
1 reviews | Active since Jan 2026
Excellent service from Savannah Coach Works, Lyttelton Manor
Excellent service from Savannah Coach Works, Lyttelton Manor. What a pleasure to do business with them. Efficient & friendly. Wow wow wow. Keep up the great work.
1 reviews | Active since Aug 2023
Excellent service and great staff! Quality of the work done on my vehicle is 100% to my satisfaction
Excellent service and great staff! Quality of the work done on my vehicle is 100% to my satisfaction. I would recommend them to anyone in need of a Excellent panelshop.
1 reviews | Active since Aug 2023
Excellent service and great staff! Quality of the work done on my vehicle is 100% to my satisfaction
Excellent service and great staff! Quality of the work done on my vehicle is 100% to my satisfaction. I would recommend them to anyone in need of a Excellent panelshop.