SS
Senthumule S

1 reviews | Active since Oct 2018

12 Aug 2019, 14:12

Unreliable internet speed and service.

I don't recommend their services to any individual and organization. Their internet connection worked properly for 1 and a half months, and i have been making follow ups with them to sort out my problem and they only sent a team once that made no difference to my internet speed being bad. When i talk to them they say they will bring a team when available, after 2 weeks of waiting i then made follow ups and they said they will send someone on monday, im now going on for a month with internet problems and no one bothering to give me feedback. If by this month end my problem is not fixed its best i take my business somewhere since you dont want it. I reffered a lot of customers to you that came to where i work looking for uncapped internet and now i have regrets.

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Replies (1)
Satellite Software
Satellite Software's reply19 Aug 2019, 08:23
Official
Good day Mr. Senthumule, we apologize for your inconvenience. I have been informed that our office was in contact with you last week regarding this matter and we implemented a solution on Friday. We need to make some more adjustments today as we could not complete the solution due to the strikes.