MS
MAVIS S

1 reviews | Active since Jul 2020

14 Jul 2020, 15:06

Amature business and client service...

Many years with them and every time we have a problem it takes months to sort out the problem. Then Eben is not in then Jaco isn't in then we will give them the message. It's pathetic that companies run like this.

We are using a system called soft admin and for the past 2-3 months our creditors are complaining because we don't pay then but our system just doesn't work, we cant do month end due to the problem we experience and we just don't get feedback or any assistants. and this is not the first time.

Previously, we waited for almost 5 months, what a joke. Funny looking at the review now they actually have clients that are happy must be of those that are just happy with everything.

0
Replies (1)
Satellite Software
Satellite Software's reply22 Jul 2020, 09:54
Official
Hi Mavis, we apologize for your experience and we will ensure that you receive credit on your account for the delay in service. We were unable to complete the work due to other problems regarding COVID-19. We will do our best to complete the work as soon as possible.