Urgent Request for Clarification on Old age grant Restoration & Backdating.

James Mshane id no:*** 1359 luaname street chiawelo 1818 9 June 2025 To the Manager South African Social security Agency (SASSA ) Maponya Mall sassa's office SUBJECT :Urgent Request for Clarification on Old age grant Restoration & Backdating. Dear Manager I visited your Maponya Mall offices on 6 June 2025 regarding the restoration of my Old age Grant .During the visit,your staff retrieve my 2021 file and confirmed that there has been a Misinterpretation of my GEPF Tax document, leading to the suspension of my old age grant . While I appreciate the progress made,I require the following 1.Grant Restoration status *Has my Old age grant been approved for restoration ? *If yes ,when will payments resume. 2.Back payments *Will SASSA backdate payments to cover the periods since my grant was suspended? *If yes what is the time frame for processing these arrears.? 3.Do I need to submit additional documents.? *Should I follow up in person or sassa will contact me? I kindly request a written response urgently to avoid financial hardship. For your convenience, my contact details are as follows Cell no :*** Email :*** Thank you for your prompt attention.I look forward to your clarification