Unpaid grant for January

"Dear SASSA,

I'm Lebogang Makhonjwa (ID: ***). I'm reaching out to request assistance tracking my January 2026 grant payment. I've visited a SASSA office, and was informed the payment was made to an Easypay Everywhere account. However, the account has been closed.

Easypay has provided proof that the payment was credited to the account, but it was reversed the same day due to the account being closed.

Could you kindly track and trace this payment for me?

Thank you."