They do not want to work

The branch at molemole municipality is ****, they do not work until it is 9am and to top it all the staff has attitude, I was send home twice without being helped because the thing I wanted to do on those days, and when I ask them when must I come they said I can choose which day but yet they do not want to help me, if sassa does not deal with that branch and get their employees to change I will involve the media and that is not a threat it's a promise, because I am sick and tired of seeing people waste our time all because they know they have people who will back them up.