PK
Paul K

1 reviews | Active since May 2012

12 Nov 2021, 15:02

SHOCKING LACK OF SERVICE FROM SASSA AND OFFICIALS

I have had NOTHING but EXTREMELY BAD SERVICE or should I say LACK OF SERVICE from NUMEROUS SENIOR OFFICIALS AT SASSA. After being turned away TWICE at Atlantis due to power cuts and secondly computers offline. This after I had driven 30kms one way x 4 (120kms). I am a pensioner struggling financially. I was then informed I can apply online. THIS IS WHERE the problems REALLY ESCALATED. I submitted ALL the relevant documents and SASSA website acknowledged receipt thereof. SIX WEEKS later I received an email and sms stating my documents were incomplete. I emailed SASSA and enquired what was needed before resubmitting. AGAIN after running back and forth to Postnet and the Police station and over THIRTY FIVE EMAILS to DIANNE DUNKERLEY,(EXECUTIVE MANAGER GRANTS ADMINISTRATION) LLEWELLYN OCTOBER, (MANAGER SASSA ATLANTIS THE PRESIDENCY HOTLINE - GODFREY MONGWAKETSE (HE IS FROM THE PRESIDENCY HOTLINE AND WAS SUPPOSED TO GET BACK TO ME TEN DAYS AGO--- I'M STILL WAITING, ARANTXA WILLIAMS (WESTERN CAPE GOVERNMENT) JANE G****NTIN (SENDING EMAILS TO HER WAS A TOTAL WASTE OF TIME, SHE NEVER BOTHERED TO ANSWER ANY OF MY EMAILS. SO RUDE, UNPROFESSIONAL AND DISRESPECTFUL. ANANDA NEL - WESTERN CAPE GOVERNMENT, BUSISIWE KUBEKA - PRESIDENCY HOTLINE, KEAITUMELA BOYCE (THE ONLY PERSON WHO HAS RESPONDED TO ME ON A CONSISTENT BASIS). I HAVE A TOTAL OF FIFTY TWO EMAILS SENT. Yesterday I recieved ANOTHER email and SMS stating my documents are incomplete. THIS IS A BAD CASE OF DELAY TACTICS.

We read in the news how officials at SASSA are paying themselves grants. Perhaps they should concentrate on approving Old Age Grants to respectable, crime free loyal South African citizens who worked for 42 years and PAID TAX EVERY YEAR. Today I have now RESUBMITTED ALL my documents to KEAITUMELA BOYCE, lets see what happens now.

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