Shame on you!

If I could, I would give SASSA Head Office in Pretoria a minus zero-star review. It was the most unhelpful and disgusting service ever. They treat you like ****, so incredibly rude it's indescribable. We went to the Pretoria office to apply for a disability Grant for my eldest son. The gentleman, if you can even call him that!, was extremely rude. He handed us papers that had been copied so many times that you couldn't even read them properly. He didn’t even look up and, in a rude tone, shoved the papers at us and said, 'You can't apply. Come back when your son is out of the institution.'

What would it have cost him to respond to us in a civil manner, and just explained to us what we can do next? I don’t understand how such people are appointed to these positions when there are so many friendly people out there who are desperately looking for work. It’s mind-boggling. Shame on you! It brings the whole department down."